Skip to Main Content

Coronavirus Updates & Appointments

April 8th - May 18th Raffiné Bridal

Our hearts go out to all our brides and prom-goers that are experiencing cancelled or postponed events due to Covid-19! Our passion has always been and will continue to be providing services and dresses that make our customers feel beautiful and special. We are here to support each and every one of you, and will continue to maintain a clean, safe, and happy shopping environment during and after these hard times.

Since March 16th, we have been adjusting the way we operate our store according to the CDC and the State of Minnesota’s recommendations. As Covid-19 continues to change retail and small businesses, we will be updating our precautions on a weekly, sometimes daily basis.

In compliance to Governor Tim Walz’s Stay at Home order being extended until Monday, May 18th we will be open for curbside pick-ups only.

All voicemails and emails will be answered Monday-Friday from 12:00-4:00.

Appointments & Placing Orders: If you are scheduled for an appointment now through May 18th, you will be contacted to discuss re-scheduling options. However, if you have an urgent need please contact us so we can accommodate the best option for you. We are working to ease the order and payment process while physical appointments are postponed. 

Prom Dress Department: The prom department will remain temporarily closed until May 18th. We are saddened to hear that proms may be cancelled. At Raffiné Bridal, we are maintaining our final sale policy and are unable to accept any returns for cancelled proms. However, if you have a dress on layaway, with a final payment date approaching, we are willing to extend your final payment date. Please call or email so we can discuss these options.

All Merchandise Pick-Ups: Curbside pick-up is available for all merchandise. Please call 48 hours in advance to schedule a time to do so. If your item has a remaining balance, you can pay over the phone before your item is picked up. If you would like to arrange shipping to your direct address, please call to arrange. (Fees apply) 

Special Order Arrivals: All customer orders are arriving as scheduled, with no to little delays. (Wedding dresses, bridesmaid dresses, prom dresses, accessories etc.) During temporary store closure, we will continue checking in all special orders and notifying customers.

Wedding Gown Preservation: We are unable to accept new wedding gown preservation until regular hours resume.

Raffiné Bridal has the right to turn away guests that seem sick or are showing symptoms of the Coronavirus (Covid-19). Our number one priority during this global pandemic is closely following the recommendations that the CDC and the State of Minnesota has put in place to do our part in maintaining a safe and healthy environment. Our team is working diligently by regularly sanitizing fitting rooms, restrooms and common areas.

We appreciate all the support from our loyal customers that have already decided to reschedule their appointments. Our passion has always been, and will continue to be, making brides and prom-goers big day special. We will not leave anyone with unanswered questions and are here to help and provide ease through this difficult time. We will continue to provide updates daily or as needed. Together, we will get through this!

We will be available Monday’s – Friday’s from 11:00 AM – 4:00 PM to answer phone calls and email questions. (Please note: our staff is limited at this time. If you call during designated hours and we do not answer, please leave a voicemail and someone will return your call as soon as possible.)